PetSmart is a well-known retail chain that specializes in pet supplies, grooming, and pet adoption services. With over 1,650 locations across the United States, Canada, and Puerto Rico, PetSmart has become a go-to destination for pet owners. The company offers a wide range of products for dogs, cats, birds, and small animals, as well as grooming services and training classes. Additionally, PetSmart works closely with animal welfare organizations to facilitate pet adoptions, helping animals find loving homes. The brand prides itself on providing exceptional customer service and a welcoming environment for both pets and their owners. With a commitment to animal welfare and responsible pet ownership, PetSmart has established itself as a trusted and reliable resource for all things pet-related.
Amenities and More
- Kerbside pickup
- Credit cards
- NFC mobile payments
- In-store shopping
- Quick visit
Reviews
The gals here did an outstanding job taking care of my puppy! She needed a haircut a month ago but as a otr trucker it was impossible for me to schedule anything anywhere. Everybody is booked 2 weeks out and I don't know where I'm gonna be 2 days from now. I must have called 20 groomers trying to get somebody to help me on short notice and everybody said no. I carried my shaggy baby into this store and told them my plight and they went the extra mile to fit us in! I even parked my rig in the back of the loading dock lol.
Hailey did a fabulous job with the haircut and nail grind. My little Clarabelle looks and feels and smells great now! Especially in this crazy heat! She was so happy when we got back to the truck. I'd recommend coming here to anybody! If you're another trucker with the same problem, call and tell them. I'm going to find a load coming this way the next time she needs a haircut just so I can come back here..
I can find most of what my furry and fin kids need here. If they don't have it, staff has always offered to help me order it or what day they expect a shipment. And at least in my local store, I never have to look far, for assistance.
So I've went to this place a few times and I never had any complaints before but this time the my Frenchie got a different groomer (new girl serviced her) she cut her nails so short that she started bleeding didn't tell me anything about it I had to find out when I was giving her a bath later that night I am beyond pissed and will be going to the vet on what I can do legally and medically she didn't even tell me is a hell no
I will never go back here again
I called ahead to see if they had pet rats, seeing as I was coming from Porterville and wanted to be sure. Drive the close to 40min there to discover that they don't. Thanks Petsmart!
Today I was reminded why I no longer go to petsmart grooming. I called at 4pm and made a same day appointment for 2 nail trims at 415 because I was already in town with my dogs. I walked in to petsmart to see the grooming area dark and another customer told me she's going up front to see what's going on. She came back with the manger who was quit rude and said staff went home at 430 which was odd considering it was only 4:20. He did not even stop to speak to me, he walked right by me. This place needs to employee people with better manners.
I brought my dog in for a grooming. The girl at counter chewed me out for being a few minutes late. Ok I’ll take it. I then asked for his hair to be trimmed. She snapped at me, “You should have told us that on the phone. No we can’t do it”. I was the only customer in the entire store, They had just opened. $68 later, my dog still needs a hair cut. This is who they hire to interface with customers.
I have been taking my puppy since she was 3 months old to get her used to grooming. Adriane suggested doing Xpress grooming appointment because she gets nervous so that’s what I booked and this is the second time I showed up and the Xpress is not what they booked me for so I’ll go someplace else.
Good store to take your dog in and buy them clothes and food and treats and meet other dogs I love to go to PetSmart it is a great store 🐶🤠 …
Location
4240 S Mooney Blvd, Visalia, CA 93277, United States
Hours
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Updating...
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